How to Cancel SoundCloud Go

The one thing that trips people up: where you cancel depends on where you subscribed. If you signed up on the SoundCloud website, you cancel on the website. If you tapped subscribe inside the iPhone app, Apple owns that billing and you cancel through Apple. If you subscribed on an Android phone, you cancel in Google Play. SoundCloud cannot switch off a subscription that Apple or Google is charging you for, which is the source of most “I canceled but I’m still getting billed” complaints.

So before you touch anything, answer one question: how did you pay? If you remember signing in at soundcloud.com/go and entering a card, you’re a web subscriber. If a charge shows up as “Apple” or “iTunes” on your statement, that’s an App Store subscription. If it shows up under Google, that’s Google Play. Match your case below and follow the steps in order.

This guide covers both SoundCloud Go and Go+, since the cancellation flow is identical for both paid tiers. It also covers stopping a free trial before it charges you, and it clears up the difference between canceling and deleting your account.

Case 1: You subscribed on the web (soundcloud.com)

This is the most common path and the one SoundCloud controls directly. Do it from a browser, on desktop or mobile. You cannot cancel from inside the SoundCloud app, even for a web subscription, so open a browser instead.

1. Go to soundcloud.com and sign in to the account that holds the subscription.
2. Open your Subscriptions page. The fastest route is to click your profile, then Settings, then Subscriptions. You can also go straight to soundcloud.com/settings/subscriptions.
3. Find your current plan and click Edit next to it.
4. Scroll to the bottom and click Opt-out of your current plan.
5. Click Confirm and Cancel your Plan to finish.

You’ll know it worked when your Subscriptions page shows EXPIRES next to your billing date instead of a renewal date. That word is the confirmation. Screenshot it. If the page still shows a future renewal date, the cancellation did not go through and you should repeat the steps.

The most reported snag here is a missing Edit button. If you don’t see one, you are almost certainly not looking at a web subscription. That usually means you actually subscribed through Apple or Google, so jump to Case 2 or Case 3. It can also mean you’re signed in to the wrong SoundCloud account, which happens more than you’d think if you have both a personal and an artist login. SoundCloud’s own cancellation guide confirms the Edit path is only for subscriptions bought on the web.

Case 2: You subscribed on iPhone (Apple App Store)

If you started your plan by tapping subscribe inside the SoundCloud iOS app, Apple handles the billing and SoundCloud has no button that can stop it. You have to cancel with Apple. This is also true for any plan you bought through an iPad.

1. On your iPhone, open Settings.
2. Tap your name at the very top of the screen.
3. Tap Subscriptions.
4. Tap SoundCloud in the list of active subscriptions.
5. Tap Cancel Subscription and confirm.

If you don’t see a Cancel Subscription button, the subscription is likely already canceled or was never billed through Apple in the first place. You can also manage Apple subscriptions from a Mac (App Store, then your name, then Account Settings) or from the web at apple.com by signing in to your account.

Two things worth knowing here. First, subscribing through Apple usually costs about 30% more than the same plan on the web, which is why we always point people to the SoundCloud Go price breakdown before they sign up again. Second, SoundCloud cannot issue a refund for an App Store charge because it never received that money directly. Refund requests for Apple billing go to Apple through reportaproblem.apple.com. This is exactly the confusion that shows up in support forums, where users who accidentally subscribed through Apple keep asking SoundCloud to reverse a charge that only Apple can touch, like in this Apple Community thread.

Case 3: You subscribed on Android (Google Play)

If you subscribed inside the SoundCloud Android app, Google Play collects the payment and you cancel there.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right.
3. Tap Payments & subscriptions, then Subscriptions.
4. Select SoundCloud from the list.
5. Tap Cancel subscription and follow the prompts to confirm.

You can do the same thing from a browser at play.google.com/store/account/subscriptions if you’re signed in to the right Google account. As with Apple, SoundCloud does not process refunds for Google Play charges. Refund requests go through Google Play.

What happens after you cancel

Canceling does not cut you off on the spot. According to SoundCloud, you keep your premium features, including ad-free listening and offline downloads, until the end of your current billing cycle. After that date, the account quietly drops to the free, ad-supported tier. You do not lose the account itself, your uploads, your likes, or your followers. You just lose the paid features. Our overview of the SoundCloud Go subscription explains what stays and what goes when you drop back to free.

A few specifics people ask about:

• Refunds. SoundCloud does not give refunds for delivered subscriptions. Once a billing period has started, that month is paid and it runs out its clock. The only way to avoid a charge is to cancel before the renewal date.
• Offline songs. Tracks you saved with “Download for offline” are encrypted and only play inside the SoundCloud app while your subscription is active. When your plan expires, those downloads stop working. They are not real MP3 files you own, so there’s nothing to keep on your device.
• Timing. Cancel a day or two before the renewal date, not the day of. Time zones and processing lag have burned people who canceled at the last minute and still got charged.

How to cancel a free trial before it charges you

A free trial is still a real subscription with a payment method attached, and it auto-renews into a paid plan the moment the trial ends. Go trials run 7 days. Go+ trials run 30 days. To stop a trial cleanly, cancel it using the exact same steps above for wherever you signed up, and do it at least a day before the trial ends.

The trap is the auto-charge. If you wait until the last hour, you risk being billed for a full month, and SoundCloud will not refund it. Cancel early. You keep the premium features for the rest of the trial window anyway, so there’s no reason to wait. If you want the full detail on trial lengths and how the timing works, we lay it out in the SoundCloud Go free guide. Note that trials are generally for new subscribers only, so if you’ve had one before, you probably won’t be offered another.

Canceling is not the same as deleting your account

This distinction matters. Canceling your subscription ends the paid plan and leaves you with a normal free SoundCloud account. You can still log in, keep your username, listen with ads, and follow artists. Deleting your account is a completely separate action that wipes the account entirely, including anything you’ve uploaded.

If your goal is just to stop paying, cancel and stop there. Do not delete the account thinking that’s how you cancel, because deleting an account that has an active Apple or Google subscription does not always stop that external billing. Cancel the subscription at its source first, confirm you see EXPIRES or the equivalent, and only then decide whether you want the account gone too.

A note on “I canceled but I’m still being charged”

Almost every one of these cases comes down to canceling in the wrong place. Someone cancels on the SoundCloud website, but their subscription was bought through Apple, so Apple keeps charging. The website cancellation did nothing because there was nothing there to cancel. Check your bank or card statement to see who the charge actually comes from. If it says Apple or Google, cancel there, not on soundcloud.com. This is the same “no Edit icon” dead end users hit when they look for a cancel button that isn’t theirs to press, described in this SoundCloud cancellation Q&A.

If you’ve confirmed you canceled in the right place and you’re still billed on the next cycle, that’s when it’s worth contacting the billing provider directly: SoundCloud for web plans, Apple for App Store plans, Google for Play plans.

FAQ

Sources

• SoundCloud Help Center: Cancel your subscription
• SoundCloud Help Center: What happens when I cancel my Go subscription?
• SoundCloud subscribe page
• Apple Community: canceling an accidental SoundCloud subscription
• JustAnswer: SoundCloud subscription with no Edit icon